Support

Both apps are a one-person project. The fastest way to get help is usually a short email — most questions have a short answer.

Contact

Email support@focalthree.com with a description of what you ran into and which device and OS version you're on. I read every message.

Focused Reminders

My three priorities don't appear on my widget or watch.

Open Focal Three on the device you've been editing on. Tap any project to confirm the change is saved. Widgets refresh on their own cadence; if you need the widget to pick up a new change immediately, switch to another Home Screen page and back. Apple Watch reads the same shared snapshot — give iCloud about a minute to propagate, then open the watch app once to force a refresh.

Calendar or Reminders aren't showing up under "Also today."

In Settings, confirm the Calendar and Reminders toggles are on, and that the OS-level permission is granted (System Settings → Privacy & Security → Calendars / Reminders → Focal Three). Calendar events filter to non-all-day events for the rest of the day, and Reminders shows incomplete items due today or earlier.

TRMNL push isn't reaching my device.

In your TRMNL dashboard, create a Custom Plugin and copy its webhook URL — it looks like https://trmnl.com/api/custom_plugins/<uuid>. Paste that into Focal Three → Settings → TRMNL. Tap "Send a test push now." If you see "Sent," check that your Custom Plugin's Liquid template references the merge variables Focal Three sends: {{ category }}, {{ one_title }} / {{ one_summary }}, {{ two_title }} / {{ two_summary }}, {{ three_title }} / {{ three_summary }}, {{ also_1 }} / {{ also_2 }} / {{ also_3 }}, and {{ generated_at }}. Focal Three rate-limits to 12 requests per hour to stay within TRMNL's standard tier.

I want to start over with a clean slate.

Settings → Data → "Reset all data." That deletes every category and project on the device. The deletion syncs through iCloud, so every other signed-in device clears too. There is no undo.

How do I switch themes?

Settings → Appearance. All six themes — Whitespace Triplet, The Index, Triptych, Compass, Today's Brief, Horizon — are interchangeable. The choice syncs across your devices.

Focal Three Plans

What do I need before I can use it?

A store to keep your plans in. The simplest is a GitHub repository you own plus a personal access token with read and write access to it — the app explains this on first launch. On a Mac you can also point it at an ordinary folder instead, which needs no account at all: Settings → "Use a Folder on This Mac".

The app says it cannot read a file or folder.

On macOS the app is sandboxed, so it can only reach its own storage and folders you have granted it. Open Settings → Folder access and grant the folder the file is in. A grant covers everything inside it and lasts across launches. Folders inside Downloads, Documents and Desktop need granting through that picker specifically — macOS protects those separately.

A plan will not open, or a change will not save.

Usually a plan refers to an image or document that has been moved or deleted. The app will say which one. Remove the reference — the drawing, attachment or cover — and the plan saves again. If an assistant is connected it can list every problem at once and repair them.

Two devices disagree about a plan.

Sync pushes what you have and pulls what you do not. If the same lines changed in two places it cannot merge them, so nothing is thrown away: both versions are kept and you are told which files need a decision. Open them, keep what you want, save.

Where are my files, and can I edit them elsewhere?

Yes. A plan is markdown, JSON and images in ordinary folders, so it opens in any text editor and reads sensibly in a diff. Edit outside the app and the app picks the change up. If this app disappeared tomorrow the plan would still be readable.

How do I connect an assistant?

On a Mac, Settings → Agents shows the local address the app is listening on and can write your assistant's configuration for you. It is macOS only; the iPhone and iPad versions do not run a listener. Everything the assistant does arrives as commits you can read and undo.

Can I start over?

Sign out in Settings and choose a different store. Signing out does not delete anything — your plans are files in a repository or folder you own, and they stay exactly where they are.

Privacy and data

See Privacy for the short version of both apps: Focused Reminders keeps your data in your own iCloud and reads Calendar and Reminders on-device only; Focal Three Plans keeps your plans in a repository or folder you own, holds credentials in the Keychain, and talks to nothing else. Neither app contains an analytics SDK.